Here you can find answers to some frequently asked questions. If you can’t find the answer to your question, you are welcome to email us at stonley@support.co.uk. We usually respond very quickly.

FAQ

PAYMENT AND RETURNS

We accept payments by credit/debit card and bank transfer.

 

Absolutely. If your package has not yet been shipped, you can change your order. Please email us as soon as possible, and we will take care of it.

Yes, as long as the products are unopened and in new condition, you can return the package. Contact our customer service, and we will send information about the return.

 

SHIPPING

Delivery time depends on the destination. Orders within Spain typically arrive within 1–2 business days, while international deliveries usually take 2–4 business days.

Of course. We will send you an email with your tracking number and a link where you can see all the information about the status of your package. You can also find your tracking number in your account with us.

 
 

CANNABIS INFORMATION

Yes. All our products are 100% legal within Europe. We continuously stay up to date with both existing and new regulations to ensure our customers can purchase with complete confidence.

Our products are grown in top facilities in Europe, using the very best equipment to cultivate high-quality products.

Due to Europe laws, we only sell CBD products as collector’s items. Our CBD products are not medicines and are not intended used or to cure diseases.

Stonley only works with top-quality products. Only the best is good enough for Stonley’s customers. We take pride in offering our customers the absolute highest quality cannabis products, and that’s what sets us apart from other cannabis companies.

Of course we do. We lab-test all our products to ensure they are of top quality and that they remain below the legal limit of 0.2% THC.

Absolutely. All our CBD products are completely legal.